Privacy Policy

UniPlay.ca (“UniPlay”, “we”, “us”) is an independent online casino review platform based in Vancouver, British Columbia. This policy explains what personal information we collect, why, and the choices you have. We handle personal information in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws. We do not sell your personal information.

1. What we collect

• Account information. When you create an account we collect your email address, display name, and sign-in details (email magic link or Google sign-in). Casino representatives may also provide their company affiliation.
• Reviews and submissions. The content of reviews, ratings, complaints, and messages you submit, including any details you choose to include about your experience with an operator.
• Technical information. IP address, approximate location (province-level, used to show legally appropriate content — for example Ontario-specific listings), browser and device characteristics, and pages visited.
• Integrity signals. To detect fake or fraudulent reviews we collect technical fingerprint signals (such as device and browser characteristics) when a review is submitted.

2. How we use it

• To operate the site: accounts, publishing reviews, showing region-appropriate casino listings.
• To moderate content and prevent fraud, spam, and fake or incentivized reviews.
• To assist with complaints: if you file a dispute about an operator, we share the relevant details of your complaint with that operator so it can respond.
• To understand site usage through privacy-respecting analytics and to improve our content.
• To respond to your questions and legal requests.

3. What is public

Reviews you post are public, along with your display name and a public profile page listing your reviews. Do not include personal details in a review that you would not want published. Your email address is never shown publicly.

4. Who we share it with

• Service providers. We use trusted processors to run the site — including Supabase (database and authentication) and Vercel (hosting). These providers may store data on servers outside Canada, including the United States, and process it only on our instructions.
• Google. If you sign in with Google, Google processes that sign-in under its own privacy policy.
• Operators. Only if you submit a complaint — we share what is needed for the operator to investigate.
• Legal. If required by law, or to protect the rights and safety of UniPlay or others.

5. Cookies

We use essential cookies for sign-in sessions and security, and lightweight analytics to measure site usage. We do not use third-party advertising cookies.

6. Retention

We keep account data while your account is active, and reviews for as long as they remain published. Fraud-prevention signals and complaint records are kept only as long as reasonably needed for their purpose, after which they are deleted or anonymized.

7. Your rights

You can ask us to access, correct, or delete the personal information we hold about you, withdraw consent, or close your account at any time by emailing contact@uniplay.ca. We respond within 30 days. If you are unsatisfied with our response, you may contact the Office of the Privacy Commissioner of Canada.

8. Security

We protect data with encryption in transit, access controls, and reputable infrastructure providers. No system is perfectly secure, but we take reasonable safeguards appropriate to the sensitivity of the information.

9. Age limits

UniPlay is intended for adults of legal gambling age (18+/19+ depending on province). We do not knowingly collect information from minors; if you believe a minor has created an account, contact us and we will delete it.

10. Changes

We may update this policy from time to time. Significant changes will be reflected in the “last updated” date above.

11. Contact

Privacy questions or requests: contact@uniplay.ca

Mailing address: 1133 Melville St, Vancouver, BC V6E 4E5.